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Workshop Calendar

An Exceptional Oportunity to Learn how to Deal with Conflict

The Conflict Resolution Center Workshop Calendar

Currently Scheduled Classes for 2017:

Are you in conflict with someone?
Looking for alternatives to argument and avoidance?

Resolve the conflict and improve the situation–

Conflict is inevitable. Frustration isn’t! Attend this one-day class on

Conflict Resolution Skills for Work and Life

Explore how you handle conflict now, understand how conflict works, and learn practical, powerful skills to:

  • Keep conflict from escalating
  • Listen without defensiveness, speak without offending
  • Find common ground and satisfying solutions
  • Create positive, lasting change

This interactive class combines discussion and skills practice, and is also the prerequisite for our annual Mediation Skills Training. CRC has provided conflict resolution services throughout Santa Cruz County since 1986.

Wednesday, January 18th, 2017 — register by January 4th
Thursday, March 16th, 2017 — register by March 2nd
Wednesday, May 17th, 2017 — register by May 3rd
Thursday, July 20th, 2017 – register by July 6th

9:30 a.m. to 4:00 p.m.

Pre-registration is required and class size is limited.

Classes are held in Santa Cruz. Specific location and directions provided upon registration.


For More Information
Call 831-419-1718 or Email:


Managing Difficult Conversations – Holiday Addition

This newly added workshop is a great opportunity to practice and gain confidence in skills to help you navigate potentially tense conversations over the holiday season.

You will learn tools to:
– Address your needs and emotions
– Listen for common ground
– Speak without triggering defensiveness

Date and Time
Wednesday, December 14th from 6:00 – 9:00 PM


Conflict Resolution Center of Santa Cruz County
1414 Soquel Ave, Suite 216, Santa Cruz, California 95062

Where to Pay Registration Fee
Pay the $30.00 registration fee online by clicking on the donate button,

For more information
Call (831) 419-1718 or

Download Managing Difficult Conversations PDF >


“Joyful atmosphere of learning – great communication skill training in a manner that is accessible.”
-Recent class participant


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Get started by calling:

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