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Workshop Calendar

An Exceptional Oportunity to Learn how to Deal with Conflict

The Conflict Resolution Center Workshop Calendar

Currently Scheduled Classes for 2017:

Are you in conflict with someone?
Looking for alternatives to argument and avoidance?

Resolve the conflict and improve the situation–

Effective Techniques for the Most Difficult Interactions

Managing Difficult Conversations: Holiday Edition

Join us to learn effective techniques to handle even the most difficult interaction gracefully.
Saturday, December 16th , 2017

1:00 p.m. to 4:00 p.m.

Classes are held in Santa Cruz. Specific location and directions provided upon registration.


For More Information
Call 831-345-2891 or Email:

Mediation Training

This intensive four day, 30-hour Mediation Skills Training will teach you how to help others work through their conflicts.  You will learn to facilitate respectful communication, mutual understanding, and cooperative problem solving between coworkers, family members, neighbors, landlords & tenants, etc. Our training features:

  • a dedicated team of trainers with mediation experience
  • high trainer-to-student ratio lots of hands-on practice
  • personalized feedback as you learn
  • stories about real mediation experiences

This training meets requirements of the California Dispute Resolution Act.  The skills taught are applicable in a wide range of situations, from personal life, to work life, to community life.  Graduates may apply to become CRC volunteers.

Prerequisite           Conflict Resolution Skills for Work and Life (*Offered Friday, September 29th*)    

 Registration          Limited to 25. Deadline to register is October 6th.

Training Dates          Friday, October 13th, 2017
                                           Saturday, October 14th, 2017
                                           Saturday, October 21st, 2017
                                           Sunday, October 22nd, 2017

 Time & Place          9:00 am – 5:00 pm daily, Community Foundation of Santa Cruz County

Fee         $595. $100 discount for those registering by October 1st, 2017
Includes training materials and refreshments.

For more info       Call 831-475-6117 or Email:


“Joyful atmosphere of learning – great communication skill training in a manner that is accessible.”
-Recent class participant


Conflict is inevitable. Frustration isn’t! Attend this one-day class on

Conflict Resolution Skills for Work and Life

Explore how you handle conflict now, understand how conflict works, and learn practical, powerful skills to:

  • Keep conflict from escalating
  • Listen without defensiveness, speak without offending
  • Find common ground and satisfying solutions
  • Create positive, lasting change

This interactive class combines discussion and skills practice, and is also the prerequisite for our annual Mediation Skills Training. CRC has provided conflict resolution services throughout Santa Cruz County since 1986.

Friday, September 29th, 2017 – please register by September 27th to guarantee your spot

9:30 a.m. to 4:00 p.m.

Pre-registration is required and class size is limited.

Classes are held in Santa Cruz. Specific location and directions provided upon registration.


For More Information
Call 831-475-6117 or Email:

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Mediation in the Media

Whether it’s a public radio exploration of Muslims and Jews talking their way toward peace, or a cable tv show about mediation between gangs, click here to find examples of how the media portrays people working together.

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